1. SEBI has been decided that listed companies shall henceforth issue the securities in dematerialized form only (vide Gazette Notification no. SEBI/LAD-NRO/GN/2022/66 dated January 24, 2022) while processing the following service requests:
  • i. Issue of duplicate securities certificate;
  • ii. Claim from Unclaimed Suspense Account;
  • iii. Renewal / Exchange of securities certificate;
  • iv. Endorsement;
  • v. Sub-division / Splitting of securities certificate;
  • vi. Consolidation of securities certificates/folios;
  • vii. Transmission;
  • viii. Transposition;
2. The securities holder/claimant shall submit duly filled up Form ISR-4 (As Attached) as per the format attached to this circular along with the documents / details specified therein. For item nos. iii to viii in paragraph 1 above, the RTA / Issuer Companies shall obtain the original securities certificate(s) for processing of service requests.
3. The RTA / Issuer Companies shall verify and process the service requests and thereafter issue a ‘Letter of confirmation’ in lieu of physical securities certificate(s), to the securities holder/claimant within 30 days of its receipt of such request after removing objections, if any.
  • a. The ‘Letter of Confirmation’ shall be valid for a period of 120 days from the date of its issuance, within which the securities holder/claimant shall make a request to the Depository Participant for dematerializing the said securities.
  • b. The RTA / Issuer Companies shall issue a reminder after the end of 45 days and 90 days from the date of issuance of Letter of Confirmation, informing the securities holder/claimant to submit the demat request as above, in case no such request has been received by the RTA / Issuer Company.
  • c. In case the securities holder/claimant fails to submit the demat request within the aforesaid period, RTA / Issuer Companies shall credit the securities to the Suspense Escrow Demat Account of the Company. Investors are requested to take note of the same.

Form ISR-4